Medical Cleaning Services

Medical cleaning services is a specialized commercial cleaning service that ServiceMaster Clean Professional Building Maintenance (PBM) provides to our clients in the local medical community of Harford County, Baltimore County, and Baltimore City. Five levels of medical cleaning certification are granted to those who pass the training and testing requirements. We are also trained and experienced at covid-19 cleaning.

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Why Hire ServiceMaster for your Medical Cleaning Services

We take great care to train each employee using a systematic approach to achieve excellence. In our standard processes we have identified 5 levels of training to maximize the effectiveness of our day to day operations. All positions also receive specific classroom and on-site training unique to their position level.

At Service Master – Professional Building Maintenance (PBM), our healthcare cleaning clients include:

  • Outpatient Surgery Centers
  • Imaging Service Facilities
  • Doctor’s Offices
  • Dentist Offices
  • Ambulatory Care Facilities
  • Addiction Treatment Centers
  • Mental Health Centers
  • Dialysis Clinics
  • Urgent / Acute Care Providers
  • Assisted/Senior Living Facilities

Our Intensive Training

Our field cleaners undergo training to demonstrate their knowledge of the healthcare facility, the treatment of special medical equipment, and the use of ServiceMaster cleaning products, equipment and practices required to control infection. We comply with the highest procedural standards to mitigate the spread of infections from blood-borne pathogens. Some of the safety procedures our staff is trained in include:

  • Basic safety requirements
  • Bloodborne pathogen safety
  • Wearing and handling personal protective equipment (PPE)
  • Sharps precautions and handling
  • Laundry precautions and handling
  • Reading, understanding and following specific signage and labels
  • HIPAA regulations
  • Exposure control plans
  • HazMat/HazCom procedures
  • Proper hand hygiene

ServiceMaster Clean is partnered with the Association of Perioperative Registered Nurses (AORN). Our Environmental Services Healthcare Training is in compliance with the CDC, JCAHO, and HIPAA* standards. Management has also completed certification for Certified Surgical Cleaning Technicians through AHA and AHE. 

Level 1- Housekeeper

The Housekeeper is responsible for maintaining a clean and sanitary facility. Also, they must demonstrate physical strength and endurance for completion of general duties. They must also be able to complete responsibilities in a professional manner. And, they must have the ability to follow both written and oral English instructions using ServiceMaster PBM products and processes.

Level 2a- Healthcare Cleaning Technician

The HCT is responsible for all the duties and responsibilities of the Housekeeper. HCTs also have the training and knowledge required to terminally clean surgical centers. They know how to use proper methods to prevent cross contamination, as well as proper use of PPE. They also know how to properly dispose of cleaning supplies. The HCT is educated about blood borne pathogens and HIPPA requirements.

Level 2b- Certified Surgical Cleaning Technician

Our Technician receives certification from the AHA and AHE after attending the 20-hour course and passing the certification test. ServiceMaster PBM also has administration employees overseeing company process and training who are CSCT certified.

Level 3- Floor Maintenance Technician

Our floor maintenance technician receives all the training provided to the Medical Cleaning Technician but is also responsible for restoration and maintenance of customer flooring and upholstery within the healthcare environment. In addition, an FMT requires advanced technical skills and training to understand many types of flooring products and also the applications required to maintain them properly.

Level 4- Supervisor

Lastly, our supervisor receives all the training provided to the Medical Cleaning Technician and is also familiar with floor maintenance needs. Additionally, the supervisor has superior organizational and leadership abilities with a customer service-oriented disposition. So, they supervise and provide leadership to the ServiceMaster PBM staff at various customer locations within their territory. The supervisor knows the unique needs of each customer building and also ensures proper housekeeping is maintained daily. Additionally, the supervisor is the customer’s immediate contact for service needs.


Dependable Medical Cleaning Services

For more than 30 years, we have provided dependable medical cleaning services to the healthcare industry in the Baltimore area. Because of this, our extensive training ensures that our medical cleaning services exceed the specialized cleaning services your medical facility needs. We can help control the spread of infectious disease and also minimize cross-contamination by following universal precautions and industry best practices. So, from your lobby to your patient and operating rooms, we can work around your schedule to maintain a clean, healthy and safe environment.

Customized Medical Cleaning Services

While many of the regulations surrounding healthcare cleaning are the same, we recognize that no two healthcare facilities have the same needs. So, we work with you to develop a customized cleaning plan and also a schedule that meets your needs. We also always strive to go above and beyond your expectations. In addition, our medical cleaning crews are available 24/7 to ensure your medical facility is always clean. Many medical facilities prefer we clean at night, after the last patient has gone for the day. We can also be discreet with our cleaning during daytime hours. It’s all based on what your facility needs.

You focus on your patients’ health, and we’ll focus on the clean. At ServiceMaster Clean PBM, we’ll ensure reception areas, patient exam rooms, resident rooms, common areas, and restrooms are all properly cleaned and sanitized. We are happy to supply you with local references.


Contact us today to learn more about our healthcare cleaning services. With 24/7 availability, we also take calls day or night, responding to customer needs in Harford County, Baltimore County, and Baltimore City.

*CDC (Centers for Disease Control), JCAHO (Joint Commission on Accreditation of Healthcare Organizations), HIPAA (The Health Insurance Portability and Accountability Act of 1996)

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