Healthcare CleaningHealthcare cleaning is a specialized commercial cleaning service that ServiceMaster Clean Professional Building Maintenance (PBM) provides to our clients in the local medical community of Harford County, Baltimore County, and Baltimore City. Five levels of healthcare cleaning certification are granted to those who pass the training and testing requirements.
Why Hire ServiceMaster Clean PBM?We take great care to train each employee using a systematic approach to achieve excellence. In our standard processes we have identified 5 levels of training to maximize the effectiveness of our day to day operations.
All positions receive specific classroom and on-sight training unique to their position level.
Level 1- HousekeeperThe Housekeeper is responsible for maintaining a clean and sanitary facility, demonstrating physical strength and endurance for completion of general duties and responsibilities in a professional and courteous manner with the ability to follow both written and oral English instructions as outlined in their Task Schedule using ServiceMaster PBM products and processes correctly.
Level 2a- Healthcare Cleaning Technician The HCT is responsible for all the duties and responsibilities of the Housekeeper but with the additional training and knowledge required to terminally clean surgical centers using proper methods to prevent cross contamination, as well as proper use of PPE, disposable wipes/mop heads and disinfecting agents. The HCT is educated about blood borne pathogens and HIPPA requirements.
Level 2b- Certified Surgical Cleaning Technician receives certification from the AHA and AHE after attending the 20-hour course and passing the certification test. ServiceMaster PBM has administration employees overseeing company process and training who are CSCT certified.
Level 3- Floor Maintenance Technician receives all the training provided to the Healthcare Cleaning Technician but is responsible for restoration and maintenance of customer flooring and upholstery within the healthcare environment. FMTs require advanced technical skills and training to understand many types of flooring products and the applications required to maintain them properly.
Level 4- Supervisorreceives all the training provided to the Healthcare Cleaning Technician and is familiar with floor maintenance needs. The Supervisor has superior organizational and leadership abilities with a customer service-oriented disposition to supervise and provide leadership to the ServiceMaster PBM staff at various customer locations within their territory. This individual is responsible for knowing the unique needs of each customer building and ensuring proper housekeeping is maintained daily while functioning as the customer’s immediate contact for service needs.
At ServiceMaster Clean, our field cleaners undergo training to demonstrate their knowledge of the healthcare facility, the treatment of special medical equipment, and the use of ServiceMaster cleaning products, equipment and practices required to control infection. We comply with the highest procedural standards to mitigate the spread of infections from blood-borne pathogens. Some of the safety procedures our staff is trained in include:
- Basic safety requirements
- Bloodborne pathogen safety
- Wearing and handling personal protective equipment (PPE)
- Sharps precautions and handling
- Laundry precautions and handling
- Reading, understanding and following specific signage and labels
- HIPAA regulations
- Exposure control plans
- HazMat/HazCom procedures
- Proper hand hygiene
Management has completed certification for Certified Surgical Cleaning Technicians
throughAHA and AHE.
At Service Master – Professional Building Maintenance (PBM), our healthcare cleaning clients include:
- Outpatient Surgery Centers
- Imaging Service Facilities
- Doctor’s Offices
- Dentist Offices
- Ambulatory Care Facilities
- Addiction Treatment Centers
- Mental Health Centers
- Dialysis Clinics
- Urgent / Acute Care Providers
- Assisted/Senior Living Facilities
Dependable Healthcare Cleaning ServicesFor more than 30 years, ServiceMaster Clean PBM has provided dependable and compliant healthcare cleaning services to the healthcare industry in the Baltimore area. Our extensive training ensures that our healthcare cleaning services exceed the specialized cleaning services your medical facility needs. We can help control the spread of infectious disease and minimize cross-contamination by following universal precautions and industry best practices. From your lobby to your patient and operating rooms, we can work around your schedule to maintain a clean, healthy and safe environment.
Customized Healthcare Cleaning ServicesWhile many of the regulations surrounding healthcare cleaning are the same, we recognize that no two healthcare/medical facilities have the exact same needs. We’ll work with you to develop a comprehensive, fully customized cleaning procedure and schedule that meets your facility’s needs and goes above and beyond your expectations. Our healthcare cleaning crews are available 24/7 to ensure your medical facility is always clean. Many medical facilities prefer we clean at night, after the last patient has gone for the day. We can also be discreet with our cleaning during daytime hours. It’s all based on what your facility needs.
You focus on your patients’ health, and we’ll focus on the clean. At ServiceMaster Clean PBM, we’ll ensure reception areas, patient exam rooms, resident rooms, common areas, and restrooms are all properly cleaned and sanitized. We are happy to supply you with local references.
Contact us today to learn more about our healthcare cleaning services. With 24/7 availability, we take calls day or night, responding to customer needs in Harford County, Baltimore County, and Baltimore City.